Tracking Icon

Enter your invoice reference number to track your parcel in real time!

Please enter the billing postcode you provided when making your booking.

X Button
User Icon
Login to take advantage of Saved Baskets and Frequent Addresses!
No account yet? Register here
Forgotten password? Click here
Close
Your basket
Want to speed up the checkout process?
Login or Register here
£0.000.00
Go To Checkout
Excellent on Trustpilot
Up to £100 free cover on all parcel deliveries
tick We are IOSS-Ready headset 020 8310 1362
a:3:{s:8:"keywords";s:0:"";s:11:"description";s:0:"";s:5:"title";s:56:"Tips to Avoid Your Parcel Getting Stuck in Customs | WPS";}
Array
(
    [keywords] => 
    [description] => When it comes to importing parcels from abroad many people are blissfully unaware that there is a problem until their goods fail to arrive.
    [robot] => noindex, nofollow
)
Compare Major Couriers,
Find the Best parcel
delivery prices
The only site offering £100 free cover
From
To
Weight
kg
Length
cm
Width
cm
Height
cm
Calculator Icon Unit Calculator
Send a Pallet Send a document

Back to news... 15 June 2011 Simple Tips To Avoid Parcels Being Stuck In Customs

When it comes to importing parcels from abroad many people are blissfully unaware that there is a problem until their goods fail to arrive, but then you check with the seller and they give you all of the parcel delivery information as to when the goods were picked up and who they were sent via.

Often as not many people when buying goods from another country fail to realise that they are still liable for the import duty and the VAT.

Indeed with many people now ordering online and bringing goods in from other countries then this is an increasing problem for the UK and other customs authorities.
Many people fail to realise that the onus is on them as the importer to pay all the import taxes and duties, and as they vary from item to item, depending on what customs category they fit into, then the customs bill can make something that looked a bargain on the Internet seem eye wateringly expensive by the time that you have paid the customs duty.

Indeed you may find that you have ordered an item that falls into one of the UK’s many “Prohibited items” in which case the goods could be confiscated and destroyed, and yet you end up getting fined as well, for attempted illegal importation – try importing alcohol or tobacco by mail order without a license and this will prove to be very true.

HMRC have a very extensive website, as well as a helpline to call if you are in any doubt about what you maybe charged with regards to imports. It really is a good idea to check out their website before making a purchase.

The reason for this is if any of the goods that you are importing fall above their limits then they will charge you the customs duty and the VAT, and whilst they will send you a bill, commonly via the parcel courier or the post office, they will not under any circumstances release the goods until the relevant charges have been paid. There is no exception to this rule. If you do not like the charges, then tough, you will simply not be able to get your goods from them.

So when it comes to importing parcels, do your homework with HMRC or seek the advice of a parcel import specialist.

Door-to-Door or Drop Off services available
We are the only site that offers £100 free cover on all parcels!
Online tracking
Close button
Weight
lbs
Length
in
Width
in
Height
in
Calculator
Weight
kg
Length
cm
Width
cm
Height
cm
Use these values

Oops! I've gone and forgotten my password! Email me a reminder...

Please note this action can not be undone.

Message
X button

We use cookies to improve your experience, including to personalise content, to provide useful features, and to analyse our traffic and measure performance. By using this site, you agree to our use of cookies.

×
Cookie Preferences
Intro
Essential Cookies
Non-Essential Cookies

About Cookies and your Privacy

When you visit any web site, it may safely store or retrieve information in cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised and consistent web experience.

We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Some cookies are essential and the website would not function without them.

Always Active

Essential Cookies

These cookies are essential for the website to function and cannot be switched off in our systems.

These are usually to do with keeping track of information between page views like your privacy preferences, logging in or tracking a shopping basket

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

The essential cookies we set are:

  • PHPSESSID - A unique reference to your browser session on our website. This allows us to keep track of things like your basket and whether you are logged in. This cookie will expire after the browser is closed
  • showVAT - This cookie tracks your preference if you want to show prices inc or ex VAT. This cookie persists between your browser sessions.
  • plii - This cookie ensures you are kept logged in to the website during your session.
  • nfPP-* - These cookies store your preferences regarding cookie preferences, like if you have accepted the notice and if you have optionally disabled non essential cookies. These persist between browser sessions
  • regular_shipper - Tracks if you are a regular shipper with us. This cookie persists between your browser sessions.
  • referrer_link and last_invoice_id - These help us keep track of where you came from and what your last invoice with us was so we can improve your experience.
  • surveySeen - When we show surveys this remembers that you have already seen a survey so you don't keep receiving it.
  • GlobalSign -  We use GlobalSign to provide our SSL certificate
  • PostcodeAnywhere -  We use PostcodeAnywhere to provide address lookup services for your convenience

Non-Essential Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements.

  • AddThis: We use AddThis for social sharing that happens from the "'Share This" website links. The cookie allows users to socially share content. AddThis might collect data for the purposes of Online Behavioural Advertising. This might include information like where visitors came from and which type of browser the user is using. This might also include your IP address.
  • Facebook: We use conversion tracking from Facebook to help us understand how effective campaigns are from Facebook.
  • Google AdWords Conversion: We use conversion tracking to help us understand how effective our digital campaigns are.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. For example, we collect details of the site where the visitor has come from and the total number of times a visitor has been to our website.
  • Google Dynamic Remarketing: We use these tracking tools to track user behaviour over time and across third party sites to improve the effectiveness of our online advertising. We collect information about what ads users view and whether they click on the ads. We use this information to improve and customise our advertising.
  • Google Tag Manager: We use Google Tag Manager to track user behaviour, traffic analysis and marketing optimisation.
  • Hotjar: We use Hotjar to help collect  information about how visitors use our website and analyse user behaviour across our site.