Tracking Icon

Enter your invoice reference number to track your parcel in real time!

Please enter the billing postcode you provided when making your booking.

X Button
User Icon
Login to take advantage of Saved Baskets and Frequent Addresses!
No account yet? Register here
Forgotten password? Click here
Your basket
Want to speed up the checkout process?
Login or Register here
Go To Checkout
Excellent on Trustpilot
Up to £100 free cover on all parcel deliveries
tick We are IOSS-Ready headset 020 8310 1362
a:3:{s:8:"keywords";s:0:"";s:11:"description";s:135:"Check with the country concerned via its embassy or its web site and work from there. We provide our own help and advice on our website";s:5:"title";s:47:"Customs Advice for Sending Parcels Abroad | WPS";}
    [keywords] => 
    [description] => Check with the country concerned via its embassy or its web site and work from there. We provide our own help and advice on our website
    [robot] => noindex, nofollow
Compare Major Couriers,
Find the Best parcel
delivery prices
The only site offering £100 free cover
Calculator Icon Unit Calculator
Send a document

Back to news... 21 February 2013 Importing And Customs Advice

Importing and customs lawsThe importation of goods into another country has been a minefield for many years and it has not got a lot better over the years. There have been many changes and goods are often classified into a standard system but that also means that there are many times when they are not so classified. Even when the classification system is used there is still a major problem in that every country has a different customs taxation system that will examine all goods entering the country and will charge duties according to the Government applied rates. The differences between countries in their taxation rates and the systems, which they work to never cease to amaze but in the parcel industry it is paramount that the customer gets the facts right prior to sending the parcels as it can be extremely expensive if they get it wrong.

The pitfalls are both obvious and hidden and not always capable of being resolved until they actually are presented to the countries customs area. Firstly the value of the parcel will depend on whether it can go tax free or be charged. Each country almost always has a parcel value on which it does not charge tax and this can be important in that it is better to send a gift at a value just under this value than pay tax on the whole value when the value is just over the minimum.

The classification numbers can be paramount, the sender may classify the goods in one category but the customs department may classify the goods in another category on which the customs duties are at a greater rate. An example would be chocolates with a touch of alcohol may be considered as an alcoholic product and duty charged at that rate with tax and excise duties being applied or the product can be refused entry.

It is quite useful to check that when exporting goods that the country concerned does not have a protection system on that product as goods that are encouraged at duty free in one country can be subject to very high taxation penalties in another country. Unfortunately there are countries that are so confusing that goods can be charged vastly differing rates on different days and the only way to find out is actually to get the goods presented to customs.

Check with the country concerned via its embassy or its web site and work from there. We provide our own help and advice on our website, to point our customers in the right direction if official confirmation is required - but remember that import laws differ from country to country.

Door-to-Door or Drop Off services available
We are the only site that offers £100 free cover on all parcels!
Online tracking
Close button
Use these values

Oops! I've gone and forgotten my password! Email me a reminder...

Please note this action can not be undone.

X button

You're using the smart choice - pays you back 1% credit for all your purchases

We use cookies to improve your experience, including to personalise content, to provide useful features, and to analyse our traffic and measure performance. By using this site, you agree to our use of cookies.

Cookie Preferences
Essential Cookies
Non-Essential Cookies

About Cookies and your Privacy

When you visit any web site, it may safely store or retrieve information in cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised and consistent web experience.

We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Some cookies are essential and the website would not function without them.

Always Active

Essential Cookies

These cookies are essential for the website to function and cannot be switched off in our systems.

These are usually to do with keeping track of information between page views like your privacy preferences, logging in or tracking a shopping basket

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

The essential cookies we set are:

  • PHPSESSID - A unique reference to your browser session on our website. This allows us to keep track of things like your basket and whether you are logged in. This cookie will expire after the browser is closed
  • showVAT - This cookie tracks your preference if you want to show prices inc or ex VAT. This cookie persists between your browser sessions.
  • plii - This cookie ensures you are kept logged in to the website during your session.
  • nfPP-* - These cookies store your preferences regarding cookie preferences, like if you have accepted the notice and if you have optionally disabled non essential cookies. These persist between browser sessions
  • regular_shipper - Tracks if you are a regular shipper with us. This cookie persists between your browser sessions.
  • referrer_link and last_invoice_id - These help us keep track of where you came from and what your last invoice with us was so we can improve your experience.
  • surveySeen - When we show surveys this remembers that you have already seen a survey so you don't keep receiving it.
  • GlobalSign -  We use GlobalSign to provide our SSL certificate
  • PostcodeAnywhere -  We use PostcodeAnywhere to provide address lookup services for your convenience

Non-Essential Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements.

  • AddThis: We use AddThis for social sharing that happens from the "'Share This" website links. The cookie allows users to socially share content. AddThis might collect data for the purposes of Online Behavioural Advertising. This might include information like where visitors came from and which type of browser the user is using. This might also include your IP address.
  • Facebook: We use conversion tracking from Facebook to help us understand how effective campaigns are from Facebook.
  • Google AdWords Conversion: We use conversion tracking to help us understand how effective our digital campaigns are.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. For example, we collect details of the site where the visitor has come from and the total number of times a visitor has been to our website.
  • Google Dynamic Remarketing: We use these tracking tools to track user behaviour over time and across third party sites to improve the effectiveness of our online advertising. We collect information about what ads users view and whether they click on the ads. We use this information to improve and customise our advertising.
  • Google Tag Manager: We use Google Tag Manager to track user behaviour, traffic analysis and marketing optimisation.
  • Hotjar: We use Hotjar to help collect  information about how visitors use our website and analyse user behaviour across our site.