About WPS
Worldwide Parcel Services Ltd was founded in 2005 with the objective of levelling the playing field in the parcel delivery industry. Traditionally, heavily discounted shipping rates were reserved for large corporations sending hundreds or thousands of parcels weekly.
We saw an opportunity to change that.
Our goal was simple but ambitious — to give small and medium-sized businesses, as well as private individuals, access to the same competitive courier rates previously only available to big players. By leveraging strategic partnerships with leading global couriers, we make premium shipping affordable and accessible to all.
From the outset, we've placed a strong emphasis on exceptional customer service. Unlike many comparison or brokerage platforms that simply connect you to a courier and leave you to deal with long call wait times, expensive phonelines, or sluggish email replies, we do things differently. We advocate for our customers, handling courier queries, delays, and disputes on your behalf — so you can focus on your business or personal priorities while we handle the logistics.
Since our launch, Worldwide Parcel Services has proudly served over 200,000 customers across the globe. Our reputation for reliability and customer satisfaction is reflected in our outstanding Trustpilot rating of 4.6, far exceeding the industry average of 2.5. This speaks to our dedication to consistent service quality, transparency, and trust.
Beyond our online parcel services, we also offer custom shipping solutions for:
- Pallet shipments
- Oversized freight
- Dangerous or restricted goods
These are available upon request through our expert customer service team.
At Worldwide Parcel Services, we are committed to making international and domestic shipping simpler, faster, and more affordable — no matter the size of your business or shipment.